MANAGING DIFFICULT DISCUSSIONS
Dealing confidently with challenging situations
With all the negotiation concepts, methodologies, strategies available, if the other person or party does not play along, things still become more difficult. Many people in sales or purchasing face the challenge of dealing with very different business personalities.
This seminar presents a variety of communication methods designed to improve your performance in negotiations and discussions, increase your self-confidence and enhance the business relationship, even in difficult circumstances.
Benefits to you:
You will increase your self-confidence in discussions and improve your personal recognition.
You will communicate persuasively without hurting anyone.
You will learn how to deal confidently with difficult situations and people.
You will enhance your ability to adapt to different cultures.